Currently below Job Vacancies are available at Toshi Electric Sdn Bhd.

 

IP-PBX Support

Job Description

IP-PBX Support Engineer  will be responsible  to do installation, monitoring and maintaining the IP-PBX for office and customers.


  • install and configure IP-PBX, IP-Phone, Gateway, etc.
  • troubleshoot  system  and  network  problems  and  diagnose  and  solve
  • hardware/software faults;
  • replace parts as required;
  • provide support, including procedural, documentation;
  • follow diagrams and written instructions to repair a fault or set up a system;
  • run network applications to support systems and users;
  • support new applications;
  • respond within agreed time limits to call-outs;
  • work continuously on a task until completion (or referral to third parties, if appropriate);
  • prioritize and manage several open cases at one time;
  • rapidly establish a good working relationship with other professionals in order to make necessary repairs;
  • test and evaluate new technology

Special knowledge and skills

  • Knowledge on Asterisk based IP-PBX
  • Knowledge to install voice gateways
  • Trouble Ticketing applications
  • Good analysis and troubleshooting skills 
  • Linux/Windows administration experience
  • Linux/Windows Desktop experience
  • Scripting experience (shell, bash)
  • Basic Networking experience

 

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