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- Introduction to HoduCC. Omni Channel Contact Center platform
Introduction to HoduCC. Omni Channel Contact Center platform
“HoduCC” is a comprehensive and consolidated contact center software. It guarantees to provide the best call center software that suits best for all types of call centers. Being one of the top Voice over Internet Protocol (VoIP) solutions providers across the globe, HoduSoft ensures that this contact center software offers intelligence, security, and advanced features. HoduCC has been designed in a way to make sure that user loyalty is built and the customers’ expectations are accomplished.
Doesn’t matter what your business size is, HoduCC is most affordable Contact Center Software for small businesses as well.
Date: Friday, 8th May 2020
Time: 11AM-12PM Malaysia Time
Agenda
- What is an Omni Channel Contact Centre
- Call Center features (Inbound, Outbound)
- inbuilt CRM
- Other Channels
- Chat
- Social media
- Reports
- Multi Tenant features
- API
