- Home
- About Us
- Events
- Success Stories
- Mission Critical Support Center For Kuala Lumpur Women & Children Hospital
Mission Critical Support Center For Kuala Lumpur Women & Children Hospital
The Customer
Women & Child Hospital Kuala Lumpur is part of the main Hospital Kuala Lumpur (HKL) which happens to be one of the biggest in Asia Region. The Women & Children new expansion comprises of 400 bedded is tailored to provide focused area specialization facilitated by Panasonic TDA600D PABX system telephone system
Business Requirement
Call Center Helpdesk - One Stop Mission Critical Facilities Management System.
Business Challenges
Our local partner Ceria Noor Telecommunication Sdn Bhd reach ed out to us if we could do an integration with conventional Panasonic TDA600D via Sangoma Platform as the current system at site has maximized its capacity hence not having a built in solution to cater for the new request.
Solution By Toshi To Ceria Noor Telecommunication Sdn Bhd
Tailoring a cost effective entry level of Sangoma platform to be integrated with existing TDA600D via H323 protocol as the TDA600D is not SIP compliant hence maximized it’s other conventional integration resources.
Result
Ensured delivering the installation timely & integrating to existing TDA600D successfully to our partner Ceria Noor Telecommunication Sdn Bhd ensuring end-users are happy with ease of system operational. Ceria Noor Telecommunication Sdn Bhd having successfully accomplishing another new leap of confidence with end user for more business opportunity.
Newly Installed Sangoma FreePBX60 - H.323 Integration - Existing Legacy Panasonic TDA600D
